60-Day Trial Period
All of our hearing aids come with a 60-day trial period. During this time we will schedule as many visits as necessary to ensure that you are happy with your hearing aids and that they are functioning well.
During the 60-day trial period, should you decide that the hearing aids chosen are not working for you, we can exchange them for another pair. In that situation there is no additional cost to you unless you decide to purchase a higher technology than what was originally fit.
You can also return the hearing aids during the 60 days for any reason. A small fee may be charged to cover the return costs and the Audiologist’s professional services.
We are very pleased with our high rate of satisfaction and low return rate. This fact speaks volumes for the knowledge and expertise of our Audiologists as well as for the quality of the products that we are fitting.
Hearing aids worn in the ear are usually custom fit, based on a cast or impression of the ear. They are available in different skin tones to blend with the outer ear. There are several styles – each is listed below, ranging from smallest to largest.
Invisible In-The-Canal (IIC)
The smallest custom style, IIC instruments sit invisibly in or past the second bend of the ear canal.
The second smallest custom style, CIC instruments fit deeply and entirely within the ear canal. They offer high cosmetic appeal as they are nearly invisible when worn.
Half Shell or In-the-Canal (ITC)
ITC instruments sit in the lower portion of the outer ear bowl, making them comfortable and easy to use. Because they are slightly larger than CIC models, they have a longer battery life, and are able to accommodate additional features such as directional microphones for better understanding in noisy environments, and controls such as volume controls.
Full Shell or In-the-Ear (ITE)
Full shell models sit flush within the outer ear bowl. Their size allows the maximum number of additional controls and features such as directional microphones, which require space on the outer portion of the instrument. They use a larger battery than the smaller sizes; therefore can have a slightly longer battery life than the smaller sizes.
Behing-the-ear (BTE) models sit behind or on top of the outer ear, with tubing that routes sounds down into the ear and connects to an ear tip or earmold to secure them in the ear canal. BTE’s come in different colors to blend with hair or skin tones, and even fun colors to suit personal styles. Different BTE sizes accommodate different features, controls, battery types, and degrees of power (larger instruments generally have more power than smaller ones).
Mini BTE with slim tube and tip
Mini BTE’s are designed to hide behind the outer ear and have ultra-thin tubing to discreetly route sound into the ear. The tubing connects to a soft tip that sits in the ear canal, but does not block it. The result is a more natural, open feeling as airflow and sound enter the ear naturally around the tip while amplified sound enters through the tip. This is known as an “open” fitting.
Receiver in the ear (RITE)
RITE models, also known as RIC (receiver-in-canal) models, are mini BTE’s that have the speaker of the instrument incorporated in the ear tip instead of in the main body of the instrument. This hearing aid style looks similar to the mini BTE when worn in the ear.
BTE with earmold
BTE’s with custom made earmolds are designed for patients with more severe hearing loss. Their longer shape follows the contour behind the outer ear and can house many features such as a program button and volume control.